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How 188bets Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we keep that information secure. Availability depends on local law and eligible regions in Pakistan.

Encrypted account dataJazzCash & Easypaisa payment privacyNo third-party data salesYour right to access or deletePakistan-region scope
188bets How 188bets Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are the two principles we apply to every data decision. Below is a plain account of our four core practices — from how we secure your account to how long we keep records and what happens when you ask us to remove them.

Account Security

Your account is protected by password hashing and OTP verification on login. We flag unusual session activity and can lock access while we confirm your identity if something looks off.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which pages load correctly on mobile. You can manage cookie preferences through your browser settings at any time.

Data Retention

Transaction records linked to JazzCash, Easypaisa or Raast deposits are kept for as long as required by applicable law. Account data is deleted within a reasonable period after a verified closure request.

Requesting Changes

To correct or delete your data, submit a request via live chat or email with your registered mobile number. We confirm receipt and act within the timeframe required by the law of your region.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you have a question about the data we hold, want to request a correction, or need to raise a privacy concern, our support team handles these directly. Use any of the channels below to get in touch — include your registered email or mobile number so we can locate your account quickly.

Email Support Send your data request or privacy question to our support email. Attach your account mobile number so we can verify your identity and act on your request promptly.
Live Chat Open the chat window from your account dashboard. For privacy queries, our agents will escalate to the data team if a written response or record is needed.
Account Help Centre Log in to your 188bets account and head to the Help section. You can submit a formal data request form there, including deletion or access requests linked to your wallet.

Common Questions About Your Privacy on 188bets

These are the questions we hear most often about data, account privacy and your rights as an account holder. If your question is not covered here, reach out via live chat from your account dashboard.

We collect your name, email address, mobile number and the payment method details you use — such as your JazzCash or Easypaisa mobile number or your Raast account identifier. We do not store payment credentials or PINs.

Yes. We record only the transaction reference and the mobile number associated with the transfer. This data is encrypted and is not shared with any third party for marketing or profiling purposes.

You can. Send a data access request through live chat or email, including your registered mobile number. We will locate your account records and provide them in line with applicable law in your region.

Submit a deletion request via the Help section in your account or through our support email. We process requests where no legal retention obligation applies and confirm completion once done.

We share limited data only with payment processors to complete your transactions and with regulatory bodies where local law in Pakistan requires it. We do not sell your data to advertisers or third-party marketers.

Transaction records, including Raast and Easypaisa transfer references, are kept for as long as applicable law requires. After your account is closed and any legal retention period has passed, records are removed from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.